Welcome to[Your HVAC Company Name] These Terms and Conditions (“Agreement”) govern your use of our services, website, and products. By accessing or using our services, including booking HVAC services, memberships, or any other offerings, you agree to be bound by this Agreement. If you do not agree with these terms, please do not use our services.

1. Services Provided

We offer a range of HVAC services, including but not limited to:

Heating and air conditioning installations

Maintenance and repairs for HVAC systems

HVAC system inspections and tune-ups

Membership programs for routine service and discounts

These services are provided based on the details outlined in your specific agreement with us or as described on our website.

2. Service Availability

Our services are available to customers within the [Company Service Area] . We make every effort to provide timely and efficient
service, but service availability may depend on the customer’s location, weather conditions, and other factors beyond our control.

We reserve the right to modify, suspend, or discontinue any service at our discretion, with or without notice.

3. Booking and Payment

Booking Services: To book an HVAC service, you may use our website, call our office, or email us. By booking a service, you agree to these Terms and Conditions.

Payment: Payment is required for all services rendered, including membership fees, installations, repairs, or any other charges. We accept various payment methods, including credit card, debit card, and other electronic payments. By providing payment information, you authorize us to process charges for the agreed-upon services.

Membership Fees: For customers enrolled in a membership program, membership fees are billed annually and are due upon signing. Renewal payments will be automatically processed using the payment method on file unless you notify us of any changes. Late Payments: If payment is not received by the due date, we may suspend or cancel services until the balance is settled.

4. Customer Responsibilities

Access to Property: You must ensure that we have access to your property and the HVAC system to perform the agreed-upon services. This includes providing a safe and clear path to the equipment.

Accuracy of Information: You agree to provide accurate and complete information when booking a service or membership. Failure to do so may result in delays or cancellation of service.

Notification of Changes: You are responsible for notifying us of any changes to your payment details or other account information, such as new billing information, address changes, or cancellation of services.

5. Cancellations and Rescheduling

Cancellations by Customer: You may cancel or reschedule your service appointment by providing at least [24/48 hours] notice. Cancellations or rescheduling with less than the required notice may result in a cancellation fee of [Insert Amount].

Cancellations by Company: We reserve the right to cancel or reschedule services in cases of unforeseen circumstances, including inclement weather, emergencies, or scheduling conflicts. If we must cancel, we will notify you as soon as possible and offer to reschedule.

6. Warranty and Limitations

Limited Warranty: We provide a limited warranty on labor and parts for services performed. The warranty period may vary depending on the type of service and the manufacturer’s warranty for any installed equipment. The specific terms of the warranty will be provided to you upon service completion.

Exclusions: Our warranty does not cover damages caused by misuse, neglect, natural disasters, or unauthorized repairs by third parties. Any claim for warranty must be made within the warranty period. Limitation of Liability: [Your HVAC Company Name] is not responsible for any indirect, incidental, or consequential damages arising from the use of our services. Our liability is limited to the total amount paid by the customer for the specific service or product that gave rise to the claim.

7. Privacy and Data Collection

By using our services, you agree to the collection and use of your personal information as outlined in our Privacy Policy

. We may collect personal details such as your name, address, payment information, and service history to provide services and improve customer experience.

We will never sell or share your personal information with third parties without your consent, except as required by law or for the
purpose of fulfilling the services requested (such as through payment processors or service providers).

8. Force Majeure

We will not be held liable for failure to perform any
services due to circumstances beyond our control, including but not limited to:

Acts of God (e.g., floods, hurricanes, earthquakes)

Labor disputes

Mechanical failure

Power outages

Government regulations

If a force majeure event occurs, we will make every reasonable effort to reschedule services as soon as possible.

9. Termination of Services

We reserve the right to terminate or suspend services at any time if you violate any of the terms in this Agreement or fail to meet payment obligations. In case of termination, any outstanding balances are still due and payable.

10. Dispute Resolution

Any dispute or claim arising from or relating to these Terms and Conditions shall first be addressed through informal discussions between the Parties. If a resolution is not reached, the dispute will be submitted to binding arbitration in the State of Florida, in accordance with the rules of the American Arbitration Association.

11. Governing Law

This Agreement shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its
conflict of law principles. Any legal action or proceeding under this Agreement shall be brought exclusively in the courts located within Brevard County, Florida.

12. Changes to Terms and Conditions

We reserve the right to update or change these Terms and Conditions at any time. Any changes will be posted on our website with an updated “Effective Date.” By continuing to use our services after changes are made, you accept the revised Terms and Conditions.

13. Contact Information

If you have any questions about these Terms and Conditions or need further clarification, please contact us at:

[Your HVAC Company Name]

Email: [Company Email Address]

Phone: [Company Phone Number]

Address: [Company Address]

Website: [Company Website URL]

By using our services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.

This Terms and Conditions page is designed to clearly set expectations between your business and your customers. Make sure to review it with a Florida-based attorney to ensure that it fully complies with local regulations.